1: You must be over 18 to buy toys from this site.

2: Contract with Customer

The contract between Passionate and the customer comes into existence upon Passionate acceptance of the customers order i.e when payment has been received.

3: Pricing and Availability

The prices of the goods are those specified on Passionate website, the price as displayed is inclusive of V.A.T. (at the standard U.K. rate) There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable the customer will be notified by e-mail. Price and availability information is subject to change without notice.

4: Delivery Of Goods

5: Postage Costs

Postage costs are detailed on the checkout pages as they are calculated by the total weight of your complete order, and will therefore vary slightly with each transaction

6: Return of Goods

If for any reason the customer is unhappy with their purchase, they can return it to Passionate for an exchange or refund, providing Passionate receives it within 14 days from the date of its original receipt by the customer. Returned products must be received by Passionate in good condition. A note explaining the reason for return should also be enclosed. The customer bears the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied good.

(Passionate request you use registered post or recorded delivery when returning goods and that proof of postage is retained)